Lucky Trunk KYC Verification Process
Lucky Trunk runs KYC to confirm the account owner, verify the residential address, and validate the payment method before withdrawals and when risk checks trigger.
- Identity (ID/Passport): Lucky Trunk requests a clear photo or scan of a government-issued document (passport, national ID card, or driver’s licence). The file must show full name, date of birth, document number, expiry date, and a readable photo. The casino can ask for a selfie or short video holding the document to match the face to the ID and to block edited images.
- Address proof: Lucky Trunk asks for a document that shows your full name and current residential address, dated within the last 90 days. Accepted examples: utility bill (electricity, gas, water), bank statement, or a government letter. Screenshots without the issuer’s details get rejected; PDFs or photos of the full page are accepted.
- Payment method: Lucky Trunk verifies the method used for deposits, mainly before the first withdrawal or when changing payment details. For a bank card, you upload a photo of the card showing the first 6 and last 4 digits, your name, and the expiry date; you hide the CVV code. For e-wallets, Lucky Trunk requests a screenshot of the wallet profile page with your name and account email/ID. For bank transfers, Lucky Trunk requests a bank statement or a document showing the IBAN/account number and the account holder name.
When verification is required: before the first withdrawal, after a large withdrawal request, after a change of name/address/payment method, after multiple failed login attempts, or when deposits and personal details do not match (for example, different countries or different names).
Typical timing: identity checks finish in 1–24 hours after upload; address and payment method checks take 1–48 hours. If images are cut off, blurry, expired, or show mismatched details, Lucky Trunk rejects the files and the timeline resets after re-upload.
Current status: Lucky Trunk uses KYC as a withdrawal gate and as a trigger-based risk check, with most accounts cleared within 1–2 days after correct documents